Your therapist will take a detailed medical history and then perform an objective assessment of your muscles, joints and neurological function. They will explain their diagnosis, discuss with you what your goals are, initiate a treatment plan and guide you towards a successful recovery. Exercises given as part of treatment will be demonstrated to you individually, so you clearly understand what you are doing.
Do I need a doctor's referral to come to physiotherapy?
No you do not require a referral to be assessed and treated by a physiotherapist, however, some insurance companies may require a physician's referral to cover the cost of your treatment.
What should I wear?
Something loose and comfortable which allows us to access the injured body part. For example, if you have a shoulder injury, perhaps bring a tank top and for knee/hip issues some shorts would be appropriate.
How many appointments will I need?
This will be determined in discussion with your therapist, but varies from patient to patient and depends upon the type of injury and its severity.
Is my treatment covered by Alberta Health Services?
We are an Alberta Health Service approved, contracted clinic so if you have recently had a surgery, fracture, procedure performed in hospital or meet specific low income criteria we can obtain funding for your treatment. Please phone for further information.
Are you a WCB contracted clinic?
Yes, Strathmore Physical Therapy Clinic is WCB contracted, and we can direct bill for your treatment.
I have extended health care coverage - do you direct bill insurance companies?
We are able to direct bill the majority of insurance companies. Please call to find out which ones are on our list.
What forms of payment do you accept?
We take Debit, Visa, MasterCard, cash or cheque.
IfI miss or do not turn up for an appointment what happens?
We require 24 hours notice of a cancellation. If you do not attend without notification, we will charge you the full amount for the appointment. Please note that we have a 24 hour answering machine.